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© All Rights Reserved. ApplyBlast.com
zim
The Customer Service Officer provides standard and excellent customer service to clients, ensuring smooth communication with vendors, shipping agents, and booking agents. The role involves adhering to SOPs, responding to queries within SLA, and contributing to the accurate and timely issuance of Bills of Lading. This position requires sharing knowledge with team members and maintaining effective communication across various stakeholders.
ZIM Integrated Shipping Services Ltd. is a leading global container shipping carrier that provides containerized cargo transportation across all major trade routes. The company operates a modern fleet and offers specialized services including reefer (temperature-controlled) shipping. ZIM is supported by a worldwide network of local offices and representatives to manage bookings, schedules and customer support. Customers choose ZIM for its extensive route coverage, operational reliability, and end-to-end cargo solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for zim.
zim didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role