Customer Service & Operations Analyst
NatWest
About this role
A Senior Customer Service & Operations Analyst who acts as a senior-level point of contact between customers and the business, ensuring customer needs are understood and positive outcomes are delivered. The role sits within the customer service and operations function and supports operational oversight, relationship management, and continuous improvement.
Skills
About NatWest
natwest.comIndustry
Finance
Welcome to NatWest. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Visit today to see how we can serve you.
Recent company news
MarketBeatNatWest Group plc $NWG Shares Bought by Capital International Investors
5 hours ago
MarketBeatNatWest Group plc (NYSE:NWG) Short Interest Up 138.5% in February
5 hours ago
Bain & CompanyHow NatWest Is Scaling Customer Engagement with AI
Nov 6, 2025
CNBCNatWest shares fall after $3.7 billion deal to buy one of UK's largest wealth managers
1 month ago
AccentureNatWest Group to Accelerate Bank-wide Data and AI Transformation Through 5-year Collaboration with Accenture and AWS
Jul 23, 2025
About NatWest
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NatWest.
Salary
$112k – $151k
per year