Customer Service & Operations Analyst
NatWest(12 days ago)
About this role
A Customer Service & Operations Analyst at senior analyst level responsible for resolving customer queries, collecting and analyzing information, and improving processes to enhance customer experience. The role involves liaising with customers and internal stakeholders, supporting process improvements, and maintaining strong communication.
Required Skills
- Customer Service
- Communication
- Interpersonal Skills
- Process Improvement
- Data Analysis
- Automation
- Relationship Building
- Stakeholder Management
- Industry Knowledge
- Time Management
About NatWest
natwest.comWelcome to NatWest. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Visit today to see how we can serve you.
View more jobs at NatWest →