Customer Service Operations Intern (Institutional Support), Springer Nature Opening Doors Programme
Springer Nature Group(6 days ago)
About this role
The Customer Service Operations Intern at Springer Nature offers an internship opportunity to gain hands-on experience in customer service within the academic publishing industry. The role involves supporting institutional customers, analyzing support processes, and contributing to continuous improvement projects, providing valuable industry insights and operational skills.
Required Skills
- Excel
- Data Analysis
- Customer Support
- Process Improvement
- Support Ticketing
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