Customer Service Operations Lead
ryder
About this role
The Customer Service Operations Lead at Ryder, based in Wilmer, TX, supports management by overseeing clerical staff and coordinating office and warehouse customer-facing functions. The role involves working with billing, dispatching, client relationships, and handling customer escalations. This position is part of Ryder’s logistics operations within a Fortune 500 supply chain company and includes standard employee benefits and advancement opportunities.
Skills
Qualifications
About ryder
ryder.comRyder is a leading provider of transportation and supply chain solutions, offering commercial truck leasing, truck rental, fleet maintenance and management, dedicated transportation, and logistics services. The company also sells used trucks and delivers technology-enabled capabilities—telematics, route optimization, and analytics—to improve uptime and reduce operating costs. Ryder serves businesses of all sizes across North America with customizable, end-to-end solutions and a large service network. Customers rely on Ryder for its scale, integrated services, and data-driven operations.
About ryder
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ryder.
Salary
$42k – $48k
per year
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