RedotPay
RedotPay is seeking an experienced Customer Service Operations Manager to lead and optimize global customer service operations for their crypto payment fintech platform. The role involves managing team performance, developing training programs, handling escalated complaints, and analyzing service metrics to drive customer satisfaction and process improvements. This position requires cross-functional collaboration to relay customer feedback and implement operational enhancements across various time zones.
Headquarters
Central, Hong Kong Island, Hong Kong
Company Size
1-10 employees
Founded
2023
RedotPay Crypto Card: Fast, Low-Fee Global Payments. Convert & Pay with Crypto Instantly. Experience Borderless Finance With Secure Blockchain Technology.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RedotPay.
RedotPay didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role