Customer Service & Order Management Representative

The Customer Service & Order Management Representative serves as the primary point of contact for Aerofoam USA customers, managing the complete order lifecycle from purchase order receipt through shipment. This role collaborates with Sales, Production, Planning, Logistics, Warehousing, and Finance to ensure accurate order entry, proactive customer communication, and on-time delivery. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced manufacturing environment.