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Customer Service - Part time at Bass Pro Shops - ApplyBlast

Customer Service - Part time

Bass Pro Shops

5 months ago

3.4 on Glassdoor

Delta, BC

Onsite

Part Time

Junior

0 applicants

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About this role

A Customer Service Representative at Bass Pro Shops & Cabela's handles inbound calls to process orders, manage transactions using POS and SAP systems, and resolve customer complaints. The role involves assisting with store operations like inventory checks, security procedures, and opening/closing duties to ensure a positive customer experience.

Responsibilities

Process customer orders and handle general inquiries via phone
Manage transactions using POS and SAP systems accurately
Resolve customer complaints and save unhappy customers
Perform asset protection checks and security device management
Execute opening and closing store duties including cash wraps

Skills

About Bass Pro Shops

basspro.com

Headquarters

Springfield, Missouri, United States

Company Size

10001+ employees

Founded

1972

View Profile

Bass Pro Shops is a leading outdoor retailer specializing in fishing, hunting, and camping gear and apparel. They offer a wide range of products, from high-performance clothing and rugged boots to optics and cold weather essentials, tailored for outdoor enthusiasts. With a strong emphasis on quality and customer experience, Bass Pro Shops serves as a one-stop shop for those looking to enhance their adventures in nature.