Customer Service - Partner Relations/Transborder

R+L Carriers is seeking a Customer Service Representative for the Partner Relations department at its Wilmington, OH service center. The role involves daily communication with partner carriers, providing tracing updates, resolving delivery delays, scheduling pickups, and assisting with cross‑border freight movement and customs inquiries. The position operates in a fast‑paced environment, requiring strong communication, organization, and multitasking skills while handling telephone and email inquiries and maintaining reports in Microsoft Office.