Customer Service Performance Optimization Manager
Carrier
About this role
Carrier Global Corporation is seeking a Customer Service Performance Optimization Manager to enhance service quality and operational efficiency. The role focuses on training, quality assurance, performance analytics, and cross-functional collaboration to improve the customer experience. It requires experience in customer service operations, data analysis, and stakeholder management.
Skills
About Carrier
carrier.comCarrier is a global leader in intelligent climate and energy solutions
Recent company news
ReutersHow AC maker Carrier wants to turn air conditioners from energy hogs to grid assets
20 hours ago
The Arkansas Democrat-GazetteJ.B. Hunt sues insurance companies over coverage for fatal 2023 crash
16 hours ago
MarketBeatCinctive Capital Management LP Takes $1.18 Million Position in Carrier Global Corporation $CARR
2 days ago
Stock TitanUK startup gets Carrier backing to speed home heat pump adoption in Europe
1 day ago
Yahoo FinanceJim Cramer Calls Carrier Global Corporation’s Full-Year Forecast “Justifiably a Little Cautious”
2 weeks ago
About Carrier
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Carrier.
Salary
$75k – $95k
per year