Customer Service Process & Tools Specialist (m/w/d)
Wolters Kluwer(1 month ago)
About this role
Wolters Kluwer Tax & Accounting Deutschland sucht eine Fachkraft zur Unterstützung der digitalen Weiterentwicklung ihrer Serviceprozesse und Supportkanäle. Die Rolle ist in der Ludwigsburger Niederlassung eines globalen Software- und Technologieunternehmens angesiedelt, das Lösungen für Steuerberatungskanzleien und kleine sowie mittelständische Unternehmen in Europa anbietet.
Required Skills
- Process Modeling
- Process Design
- Ticketing Systems
- Salesforce Service
- Customer Service
- Change Management
- Cloud Services
- Mobile Applications
- Communication
- Teamwork
+2 more
Qualifications
- Degree in Computer Science or Business Informatics
- Vocational Training with Experience
About Wolters Kluwer
wolterskluwer.comWolters Kluwer is a global provider of professional information, software solutions, and services.
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