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Customer Service Professional at Cross Border Talents - ApplyBlast

Customer Service Professional

Cross Border Talents

1 month ago

Lisbon, Portugal

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves resolving customer queries via chat, call, or email while managing complex investigations and fraud detection processes. The professional will support vulnerable customers, handle disputes, and collaborate with peers to improve service processes. The position requires a commitment to excellence in customer support and care within a dynamic team environment.

Responsibilities

Resolve customer queries via chat, call, or email with empathy and efficiency
Own customer cases end-to-end including complex investigations
Support fraud detection disputes and complaint resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.