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Customer Service Professional at Cross Border Talents - ApplyBlast

Customer Service Professional

Cross Border Talents

1 month ago

Lisbon, Portugal

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves delivering outstanding customer service by resolving queries via chat, call, or email while managing complex cases and fraud disputes. The professional will collaborate with peers to improve processes and support vulnerable customers, ensuring a high standard of care and efficiency. The position is based in Lisbon, Portugal, and requires a mandatory EU passport with no visa sponsorship available.

Responsibilities

Resolve customer queries via chat, call, or email with empathy and efficiency
Own customer cases end-to-end including complex investigations
Support fraud detection disputes and complaint resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.