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Customer Service Registration Team Coordinator at MAHEC - ApplyBlast

Customer Service Registration Team Coordinator

MAHEC

3 months ago

Asheville, NC

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service and Registration Coordinator serves as the primary point of contact for event registrants, managing inquiries via phone, email, and in-person interactions. This role involves maintaining databases, processing payments and certifications, and collaborating with program planners to ensure the successful launch of continuing professional development events.

Responsibilities

Receive and resolve participant inquiries via phone, email, and in-person channels
Maintain accuracy in event registration databases and customer records
Process payments, cancellations, refunds, and course completion certifications
Collaborate with program planners to launch in-person and online events
Provide daily financial deposits and reconcile payment systems with finance