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© All Rights Reserved. ApplyBlast.com
Thales
A Customer Reliability Engineer at Thales ensures service reliability and optimal customer experience for identity management and data protection solutions. The role involves managing incidents within SLAs, acting as a subject matter expert, and collaborating with Product Owners and Site Reliability Engineers to improve service adoption and resolve issues. Key duties include writing technical documentation, leading root cause analyses, and providing 24/7 on-call support for escalated incidents.
From Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Thales.
Thales didn’t post a salary, so this is our estimate from similar listings.
46% below the average for this role
Thales Group: Space business grew 7.6% in 2025 on way to 7%+ margin in 2027; merger with Airbus, Leonardo on track
2 weeks ago
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