Customer Service Rep II

NeighborHealth Corporation(20 days ago)

HybridFull TimeJunior$42,000 - $42,000Contact Center

About this role

A Contact Center Representative at NeighborHealth is a frontline patient-facing role within the Contact Center, supporting the health center’s mission to serve the greater Boston community. The position requires bilingual fluency in English and Spanish and is based at the Revere site with a hybrid work option after onboarding and training. This is a full-time role focused on patient communication and coordination within clinical operations.

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Required Skills

Customer Service
Appointment Scheduling
EMR
Call Transfer
Message Documentation
Refill Processing
Microsoft Office
Bilingual Spanish

Qualifications

HS Diploma/GED

About NeighborHealth Corporation

neighborhealth.com

Providence is a healthcare organization focused on providing personalized and compassionate care to patients across the United States. With a comprehensive network of hospitals, clinics, and other healthcare facilities, Providence offers a wide array of services, including primary care, specialty care, and advanced medical treatments. Their commitment to improving health outcomes and enhancing patient experiences is evident in their community engagement and innovative health solutions.

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