Customer Service Rep
SunSource(1 month ago)
About this role
This role supports customers and the sales team for an industrial repair services company in Southgate, MI. The position focuses on handling orders and related documentation while ensuring accurate information in internal systems and the ERP. It requires frequent coordination with internal departments and customers to support timely delivery of services and resolve questions.
Required Skills
- Customer Service
- Sales Support
- Order Entry
- Quoting
- Invoice Processing
- Data Entry
- ERP Systems
- Workflow Management
- Issue Resolution
- Cross Functional Communication
+2 more
Qualifications
- High School Diploma or Equivalent
About SunSource
sun-source.comCarotek (a SunSource Distribution Division) is a B2B distributor and e‑commerce provider specializing in industrial automation, motion control, electrical and mechanical components. Their site and platform offer an online catalog, real‑time pricing, shopping cart and order templates, and RFQ/quote workflows to support procurement and purchasing. The platform includes account and billing profiles, dealer/locator tools, shipping estimates and vendor services to streamline orders for industrial customers and resellers.
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