Customer Service Rep

JF Retail Services(1 month ago)

Changzhou, ChinaOnsiteFull TimeJunior$48,440 - $65,919 (estimated)Customer Service

About this role

The Customer Service Representative acts as the primary contact for customers regarding delivery and order status, providing information and resolving inquiries in a timely manner. They maintain proactive communication and coordinate with production, planning, logistics, and other internal teams to ensure customer order requirements are met. The role emphasizes clear collaboration to support on-time delivery and customer satisfaction.

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Required Skills

Customer Service
Order Entry
Logistics
Planning
Communication
Problem Solving
Microsoft Office
Data Entry

Qualifications

Bachelor's Degree

About JF Retail Services

mapquest.com

MapQuest is a web-based mapping service that provides users with maps, driving directions, and live traffic updates. The platform allows users to explore nearby businesses, restaurants, and hotels while also offering real-time road condition information. With its user-friendly interface, MapQuest is a go-to resource for travelers and commuters looking for reliable navigation solutions.

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