Customer Service Rep
Clinical Careers Page(6 days ago)
About this role
A Customer Service Representative at ICON plc provides front-line support to healthcare clients, handling product and service inquiries, troubleshooting, and administrative tasks to ensure positive customer interactions. The role involves effective communication, data management, and collaboration across departments, supporting clinical research services.
Required Skills
- Customer Service
- Communication
- Microsoft Office
- Data Entry
- Troubleshooting
- Administration
- Customer Relationship Management
- Teamwork
- Problem Solving
- Technical Support
About Clinical Careers Page
iconplc.comICON plc is a global clinical research organisation (CRO) that provides outsourced clinical development and commercialisation services to pharmaceutical, biotechnology and medical device companies. It offers end-to-end drug and device development support — including clinical trial management across phases, data management and biostatistics, regulatory and safety/pharmacovigilance, and commercialisation and market-access services. ICON combines scientific and therapeutic expertise with technology and a scalable global operations network to accelerate development and bring therapies to patients. Clients engage ICON for integrated, experienced CRO support across the full product lifecycle.
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