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Customer Service Rep at nVent - ApplyBlast

Customer Service Rep

nVent

3 months ago

3.4 on Glassdoor

Anoka, MN, US

Hybrid

Full Time

Junior

0 applicants

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About this role

This role supports the Hoffman brand by answering customer inquiries, processing orders, and coordinating with internal teams to ensure timely delivery of electrical solutions. Candidates will provide technical application support, enter quotes, and monitor shipments while collaborating with sales, marketing, and production functions. The position is open due to a promotion and focuses on delivering reliable customer experiences in a fast-paced environment.

Responsibilities

Answer customer calls regarding pricing, availability, and order status
Provide technical application support and product selection guidance
Process domestic distributor orders via JDE ERP system
Monitor shipment dates and expedite deliveries as needed
Collaborate with sales, marketing, and production teams on service matters

Skills

Qualifications

Associate degree or equivalent work experience

About nVent

nvent.com

Headquarters

Minneapolis, Minnesota, United States

Company Size

10001+ employees

Founded

2018

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Our mission is to connect and protect our customers with creative electrical solutions. As the world electrifies around us, we offer solutions for the future.