TCG
The Customer Service Representative serves as the primary contact for shipment-related inquiries, tracking freight, processing EDI transactions, and providing proactive updates. The role involves coordinating with dispatch, drivers, and operations to resolve issues, monitoring performance metrics, and offering 24/7 on‑call support.
TCG is a family-owned and women-owned third-party logistics provider headquartered in Mount Vernon, Indiana, with over 4,000 employees and 50 operating locations across the United States, Canada, and Mexico. The company offers a full suite of logistics solutions including warehousing, asset-based transportation, freight brokerage, dedicated fleets, and specialty services. Founded in 1986, TCG serves industries such as CPG, food & beverage, pharma & healthcare, manufacturing, and retail distribution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TCG.
TCG didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role