GXO Logistics, Inc.
The Customer Service Rep at GXO Logistics ensures excellent customer service by efficiently managing inquiries, resolving issues, and handling requests related to the account's logistics process. This role collaborates closely with logistics, sales, and warehouse teams to ensure customer satisfaction and timely problem resolution. The position involves monitoring product deliveries, documenting transactions in the SIMS system, managing direct sales portals, and overseeing shipment priorities from order to billing.
GXO Logistics, Inc. is the world's largest pure-play contract logistics provider, offering end-to-end supply chain solutions including ecommerce fulfillment, warehouse automation, reverse logistics, and transportation services. The company leverages advanced technologies such as robotics, machine learning, and predictive analytics to optimize supply chains for blue-chip customers across more than 27 countries. GXO serves a broad range of industries, from retail and food & beverage to aerospace, healthcare, and technology.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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GXO Logistics, Inc. didn’t post a salary, so this is our estimate from similar listings.
39% above the average for this role