Jostens
The Customer Service Rep role supports schools and clients by managing the Mascot Shop platform, handling account maintenance, and ensuring exceptional customer experiences. The position involves guiding school administrations, processing orders, and resolving customer issues through various communication channels. This role requires strong communication skills and proficiency in customer service to maintain client relationships and operational efficiency.
Jostens iconic commemoratives — like yearbooks, custom class rings and letter jackets — have been keeping school pride and traditions alive for over 125 years.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jostens.
Jostens didn’t post a salary, so this is our estimate from similar listings.
Customer Service Rep (Mascot Shop)
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