Customer Service Reprensentative
Gerber Collision(1 month ago)
About this role
The Customer Service Representative (CSR) at Gerber Collision & Glass provides front-line support for customers and insurance partners, managing administrative tasks for the repair facility. The role serves as the primary contact for scheduling repairs, coordinating authorizations, and maintaining repair documentation in the shop management systems. This position supports the repair team by ensuring accurate records and exceptional customer interactions.
Required Skills
- Customer Service
- Appointment Scheduling
- Insurance Coordination
- Administrative Support
- Data Entry
- Communication
- Multitasking
- Attention To Detail
- Computer Skills
- Rental Management
Qualifications
- High School Diploma
- GED
- Valid Driver's License
About Gerber Collision
gerbercollision.comGerber Collision & Glass provides collision auto body repair and windshield auto glass repair and replacement services.
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