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Customer Service Representative - 401K & L&A at Sentry Insurance - ApplyBlast

Customer Service Representative - 401K & L&A

Sentry Insurance

1 day ago

3.5 on Glassdoor

Stevens Point, Wisconsin, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative provides quality customer service to participants and policy owners, ensuring a seamless experience by resolving requests and maintaining positive relationships. This role involves handling inquiries, navigating multiple systems to gather information, and accurately documenting actions to support client needs. The position operates on a hybrid work model with set business hours.

Responsibilities

Provide quality customer service to participants and policy owners
Resolve customer requests using knowledge and empathy
Navigate multiple systems to gather information and document actions

Skills

About Sentry Insurance

sentry.com

Headquarters

Stevens Point, Wisconsin, United States

Company Size

1001-5000 employees

Founded

1904

View Profile

Sentry Insurance is a commercial insurance company that offers customizable business insurance products, employee 401(k) plans, and business life insurance to companies of all sizes, from small businesses to multinational corporations. With over 120 years of experience and an A+ rating from A.M. Best, Sentry serves industries including construction, dealerships, manufacturing, retail, and trucking. The company operates as one of America's largest mutual insurance groups, headquartered in Stevens Point, Wisconsin.