iA Pension
The Customer Service Representative, Advisor Relations serves as the primary point of contact for advisors, resolving inquiries and providing technical support to ensure a positive client experience. This fully remote role involves managing inbound calls and emails, troubleshooting issues, and documenting interactions in an internal tracking system. The position requires strong communication skills and proficiency in English to support advisors and their clients effectively.
iA Pension is the financial advisor portal of iA Groupe financier (Industrielle Alliance), offering group retirement and savings products across Canada, including the Voluntary Retirement Savings Plan (RVER) for Quebec. The platform provides financial advisors with tools, resources, and online RVER application capabilities to support client prospecting and plan setup. iA Groupe financier operates as a personal insurance company with over 60 years of experience in group savings and retirement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iA Pension.
iA Pension didn’t post a salary, so this is our estimate from similar listings.
28% above the average for this role
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