Customer Service Representative (Back-Office Healthcare Account)

ISTA Personnel Solutions(7 months ago)

Makati City, PhilippinesOnsiteFull TimeJunior$38,432 - $52,629 (estimated)Customer Service

About this role

ISTA Solutions, an outsourcing/offshoring company, is hiring a Customer Service Representative to join its rapidly expanding team. The position is set within a BPO environment that emphasizes employee satisfaction, work-life balance, and long-term learning and development. The role is onsite in Makati or Mandaluyong and includes competitive benefits and performance-based rewards.

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Required Skills

Outbound Calls
Email
SMS
Records Management
Adobe Acrobat
PDF Processing
MS Office
Word
Excel
Adaptability

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About ISTA Personnel Solutions

istasolutions.com

ISTA Solutions is a remote healthcare operations partner that specializes in off-site staffing solutions for various business functions, including customer service, recruiting, payroll, and order fulfillment. With over 1,500 remote employees and a significant office presence in the Philippines, ISTA Solutions focuses on enhancing efficiency and delivering cost savings for its clients, boasting daily transactions exceeding 2 million. The company positions itself as a strategic partner rather than a traditional vendor, providing tailored support to meet the unique needs of businesses.