Customer Service Representative-Bath + Kitchen

The Customer Service Representative-Bath + Kitchen role supports Showroom and Network Consultants throughout the sales cycle by managing backorders, scheduling deliveries, and resolving customer issues via phone and email. This position focuses on providing exceptional post-sale service, maintaining strong vendor relationships, and ensuring timely product shipments to create long-term customer loyalty. The representative will utilize internal systems to track orders, troubleshoot problems, and communicate effectively with both customers and internal teams.