Customer Service Representative - Behavioral Health (Monday-Friday 10:30am - 7:00pm EST)

Clinical Careers Page(1 month ago)

RemoteFull TimeJunior$34,000 - $68,300Customer Service

About this role

A Customer Service Representative on CVS Aetna’s Behavioral Health team providing member-facing support within CVS Health’s health solutions organization. This full-time role is part of a remote workforce with set weekday schedules and a defined training period. The position sits within the company’s behavioral health service line and serves as a frontline point of contact for members.

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Required Skills

Call Center
Member Advocacy
Claims Review
Financial Maintenance
Microsoft Excel
Microsoft Outlook
Microsoft Word
Remote Work
Behavioral Health
Customer Service

Qualifications

High School Diploma or GED

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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