Customer Service Representative (Bilingual - Mandarin & English)
UOB(1 month ago)
About this role
A Call Centre Customer Service Representative at UOB provides 24-hour phone-based support to retail banking customers, representing the bank and assisting with product and service inquiries. The role operates within the bank's 24x7 call centre and is suitable for diploma holders and fresh graduates seeking experience in banking customer service.
Required Skills
- Customer Service
- Call Handling
- Complaint Handling
- Phone Etiquette
- Data Entry
- Product Education
- Mandarin
- English
- Teamwork
- Shift Work
+2 more
Qualifications
- Diploma
- SPM
- STPM
About UOB
uobgroup.comUOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.
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