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© All Rights Reserved. ApplyBlast.com
Quest Diagnostics
The Customer Service Representative - Billing II provides compassionate support to members regarding their health care plans and billing inquiries, resolving escalated issues and complex concerns. This full-time role involves handling up to 70 calls daily, translating medical terminology into understandable information, and ensuring full resolution of customer complaints. The position requires working a Monday-Friday schedule with shifts between 8:30 AM and 8:00 PM ET, including a mandatory full-time training period.
Headquarters
Secaucus, New Jersey, United States
Company Size
10001+ employees
Founded
1967
Quest Diagnostics is a leading provider of diagnostic information services and clinical laboratory testing. It operates a national network of laboratories and patient service centers offering thousands of tests — from routine blood work to complex genetic and specialty diagnostics — and delivers results and insights to patients, clinicians, hospitals, employers and public health organizations. Quest supports access through appointments, mobile services and digital tools for scheduling and viewing results, and partners with health systems and biopharma to advance care and research. Its stated mission is to create a healthier world by providing accurate, timely diagnostic information that improves health decisions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Quest Diagnostics.