Customer Service Representative, Billing
Bcmone
About this role
A Customer Service Representative at BCM One handles outbound calls to address billing inquiries, manages ticket systems, and supports data collection for client accounts. The role involves maintaining documentation, defining next steps, and collaborating with internal teams to resolve client issues.
Skills
Qualifications
About Bcmone
bcmone.comBCM One is a parent company delivering global communications and network solutions — including white‑label SIP, UCaaS, and voice services — for SMBs through large enterprises. It provides connectivity, secure managed networks, cloud and managed IT services to help partners and customers deploy voice and data solutions at scale. BCM One positions itself as a partner for carriers, service providers and businesses seeking turnkey or white‑label communications and networking offerings. Its focus is simplifying IT while ensuring reliable, globally distributed voice and network infrastructure.
About Bcmone
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Bcmone.
Salary
$24k – $30k
per year
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