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© All Rights Reserved. ApplyBlast.com
LabConnect
A Customer Service Representative ensures quality control in communications while managing relationships with clinical investigator sites, contract research organizations, and pharmaceutical sponsors. The role involves routing client support, reviewing critical documents for compliance, and generating lab reports within a regulated clinical trials environment. Candidates will utilize LabConnect software to manage data entry and track samples while resolving quality events and training new employees.
Headquarters
Durham, North Carolina, United States
Company Size
501-1000 employees
Founded
2002
LabConnect is a global central laboratory and FSP (Functional Service Provider) partner that supports clinical trials with technology-driven, customized, orchestrated, and scalable lab services. They deliver centralized lab operations—sample logistics, testing coordination, data integration and reporting, and laboratory oversight—tailored for sponsors and CROs worldwide. LabConnect emphasizes flexible, technology-enabled solutions to streamline trial workflows, ensure data quality and regulatory compliance across global sites. Their services scale from single-study support to enterprise-level lab partnerships.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LabConnect.
31% above the average for this role
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