zim
A Customer Service Representative at an import and export company handles customer inquiries, manages inbound calls, and provides solutions for export bookings and import-related questions. The role focuses on delivering exceptional customer service by understanding customer needs and maintaining professional interactions.
ZIM Integrated Shipping Services Ltd. is a leading global container shipping carrier that provides containerized cargo transportation across all major trade routes. The company operates a modern fleet and offers specialized services including reefer (temperature-controlled) shipping. ZIM is supported by a worldwide network of local offices and representatives to manage bookings, schedules and customer support. Customers choose ZIM for its extensive route coverage, operational reliability, and end-to-end cargo solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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