Customer Service Representative | Claims

Aerotel is seeking an Onsite Customer Service Representative (Intake Compliance Analyst) to manage workers' compensation claims intake and triage at their Tempe, AZ corporate office. The role involves acting as a liaison between employees and Third-Party Administrators, facilitating post-accident drug testing, and assisting adjusters with claim investigations. This position requires strong communication skills, attention to detail, and the ability to work effectively in a high-volume, multi-tasking environment.