Customer Service Representative - Collections

Commerce Bank(20 days ago)

HybridFull TimeJunior$18,000 - $20,500Collections

About this role

This role involves managing collections to minimize delinquency and losses, helping customers understand their financial obligations, and negotiating repayment options. The job supports the bank's financial health and customer service standards and offers a hybrid work environment.

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Required Skills

Customer Service
Collection Management
Negotiation
Communication
Microsoft Excel
Microsoft Word
Microsoft Outlook
Problem Solving
Empathy
Organization

Qualifications

High School Diploma or equivalent
1+ year customer service experience
Collections experience (preferred)

About Commerce Bank

commercebank.com

Commerce Bank offers personal and business banking, checking, mortgages, loans, investing, credit cards & more. Visit us online or at one of our locations.

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