Customer Service Representative - Concentrix (DR)

Philip Morris International(4 months ago)

Santo Domingo, Dominican RepublicOnsiteFull TimeJunior$43,063 - $58,508 (estimated)Customer Service

About this role

The Customer Service Representative at Concentrix engages with customers through various communication channels to provide assistance and resolve routine issues related to the client’s products or services. This role emphasizes compassionate customer interactions and aims to enhance customer satisfaction through effective problem-solving.

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Required Skills

Customer Support
Active Listening
Problem Solving
Communication

Qualifications

Highschool Diploma
Dominican ID or Work Permit

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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