Bass Pro Shops
The Customer Service Representative – Contact Center serves as a front-line agent delivering legendary customer service through phone, email, and chat interactions. This role assists customers with product, order, account, and service-related inquiries while creating positive experiences that build brand loyalty. The position requires strong communication and problem-solving skills to resolve customer concerns efficiently and professionally.
Headquarters
Springfield, Missouri, United States
Company Size
10001+ employees
Founded
1972
Bass Pro Shops is a leading outdoor retailer specializing in fishing, hunting, and camping gear and apparel. They offer a wide range of products, from high-performance clothing and rugged boots to optics and cold weather essentials, tailored for outdoor enthusiasts. With a strong emphasis on quality and customer experience, Bass Pro Shops serves as a one-stop shop for those looking to enhance their adventures in nature.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bass Pro Shops.
Bass Pro Shops didn’t post a salary, so this is our estimate from similar listings.
Bass Pro Shops opening new store in Colorado
Jan 22, 2026
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