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Customer Service Representative (Croatian-Speaking) at Cross Border Talents - ApplyBlast

Customer Service Representative (Croatian-Speaking)

Cross Border Talents

1 month ago

Athens, Attica, Greece

Onsite

Full Time

Junior

0 applicants

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About this role

A Croatian-speaking Customer Service Representative provides inbound support to customers via voice, chat, and email, assisting with bookings and resolving travel-related inquiries. This non-sales role focuses on delivering timely and professional assistance to ensure customer satisfaction while collaborating with internal teams to handle escalations. The position requires fluency in Croatian and English, with a preference for prior customer service experience.

Responsibilities

Handle inbound customer interactions via phone, chat, and email
Advise customers and resolve inquiries related to reservations and refunds
Collaborate with internal teams to resolve escalations and maintain service quality

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.