Customer Service Representative (CSR) Manager

The Customer Service Representative (CSR) Manager oversees day-to-day customer service operations at Vantage Aviation's FBOs, ensuring the delivery of world-class service and efficient front desk management. This role involves supervising and training Customer Service Representatives while maintaining a professional, customer-focused environment in a fast-paced aviation setting. The position requires strong leadership skills to manage staffing, scheduling, and performance while collaborating with pilots and team members to exceed customer expectations.