Customer Service Representative (Dutch-speaking) - Digital wallet

Philip Morris International(2 months ago)

RemoteFull TimeJunior$49,944 - $67,056 (estimated)Customer Service

About this role

A Dutch-speaking Customer Service Representative supporting a leading digital wallet brand, based in Portugal (remote). The role focuses on delivering customer support via phone, chat and email while meeting operational quality, efficiency, and customer journey targets. The position is with Concentrix and offers full-time employment, training, and career development opportunities.

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Required Skills

Customer Support
Phone Support
Chat Support
Email Support
CRM
Teamwork
Product Knowledge
Troubleshooting
Empathy
Problem Solving

+2 more

Qualifications

High School Diploma
Dutch C1
English B2

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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