Customer Service Representative (Dutch-speaking) - Search Engine

Philip Morris International(3 months ago)

Lisbon, PortugalOnsiteFull TimeJunior$50,935 - $68,755 (estimated)Customer Service

About this role

A Dutch-speaking Customer Service Representative for Concentrix in Lisbon who will handle inbound requests for a search engine client, ensuring operational performance and client expectations are met. The role is onsite and includes full training, career development programs, and opportunities for internal promotion. It focuses on delivering high-quality customer journeys while supporting presales, general inquiries, and technical issues.

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Required Skills

Dutch
English
Communication
Writing
Patience
Technical Support
Pre-Sales
Ticketing
Troubleshooting
Teamwork

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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