Customer Service Representative - Employee Benefits - Bilingual Japanese/English
mstis
About this role
The Customer Service Representative role involves supporting employee benefits clients by addressing coverage questions, resolving claims, assisting with enrollments, and preparing benefit materials. The position requires interaction with insurance carriers, clients, and internal teams to ensure smooth benefit administration and customer satisfaction.
Skills
Qualifications
About mstis
mstis.comMST Insurance Solutions, Inc. (MSTIS) is a full-service brokerage and consulting firm specializing in employee benefits and property & casualty insurance. The company helps employers design, implement, and administer comprehensive benefits programs while providing risk management and P&C insurance solutions. With brokerage and consulting expertise, MSTIS supports clients in navigating benefits compliance, cost containment, and coverage optimization. MSTIS positions itself as a trusted partner for employers seeking strategic benefits and insurance programs.
About mstis
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for mstis.
Salary
$8k – $11k
per year
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