Customer Service Representative - English + Mandarin, Korean, Japanese, Spanish and/or French (m/w/d)

Fidelity(27 days ago)

HybridFull TimeJunior$50,712 - $68,214 (estimated)Client Service

About this role

A Stock Plan Service Associate at Fidelity Investments in Kronberg, Germany supports Fidelity’s global Stock Plan Services business, helping administer equity compensation plans for multinational corporations. The full-time, hybrid role is part of a multinational team delivering participant support and contributing to Fidelity’s global expansion and service delivery.

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Required Skills

Multilingual Support
Customer Service
Call Center
Financial Knowledge
Communication
Problem Solving
Account Maintenance
Process Improvement
Website Navigation
Interpersonal Skills

Qualifications

TOEFL 95+
Work Permit (Germany)

About Fidelity

fidelity.com

Fidelity Investments is a leading financial services company that specializes in helping individuals and businesses achieve their financial goals through a wide range of products and services. These offerings include brokerage, retirement planning, investment management, and wealth management, as well as tools for saving and spending efficiently. With a focus on customer support and financial guidance, Fidelity aims to empower its clients to make informed financial decisions to secure their futures. The company is known for its robust online trading platforms and comprehensive financial planning resources.

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