Customer Service Representative for Private Clients Eindhoven Region

As a Customer Service Representative for Private Clients, you serve as the bank's ambassador, assisting customers with their daily banking matters through active listening, empathy, and effective communication. The role involves handling approximately 50 phone calls per day, managing work queues, and contributing to process improvements while adhering to commercial objectives. You will undergo a training program to master the necessary systems and products, with a hybrid work arrangement balancing home and office presence.