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Customer Service Representative (French speaker) at Ecolab - ApplyBlast

Customer Service Representative (French speaker)

Ecolab

4 months ago

3.6 on Glassdoor

Budapest, Hungary

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Customer Service Agent at Ecolab supports specialized distributor accounts by resolving complex customer issues and managing order entries within established policies. This role involves maintaining accurate customer data, escalating technical inquiries, and mentoring new team members while ensuring high service standards. Based in Hungary, the position requires fluency in English and French alongside strong judgment and problem-solving abilities.

Responsibilities

Receive and respond to complex customer orders daily
Resolve specialized account issues using professional judgment
Update customer data in Order Entry and Processing systems
Escalate quality and application questions to internal teams
Coach and mentor new hires on team processes

Skills

Qualifications

High School DiplomaBachelor's DegreeC1 English ProficiencyC1 French Proficiency

About Ecolab

ecolab.com

Headquarters

St. Paul, Minnesota, United States

Company Size

10001+ employees

View Profile

Ecolab is a global leader in water, hygiene and infection‑prevention solutions and services that help make the world cleaner, safer and healthier. It supplies cleaning chemistries, water‑ and process‑treatment programs, sanitation and infection‑control products, on‑site technical services and digital monitoring platforms to customers across foodservice, hospitality, healthcare, industrial and energy markets. By combining formulation expertise, field service and data‑driven technology, Ecolab helps reduce risk, improve operational efficiency and conserve water and other resources. The company operates worldwide with localized teams and sustainability programs focused on protecting people and vital resources.