Customer Service Representative (French-Speaking) – Global e-Commerce

Philip Morris International(4 months ago)

Lisbon, PortugalOnsiteFull TimeJunior$42,227 - $57,546 (estimated)Customer Service

About this role

A French-speaking Customer Service Representative based in Lisbon providing onsite support for a global e-commerce client within Concentrix’s technology and services organization. The role is part of a large, global team focused on service delivery and offers formal training, career development, and opportunities for internal promotion. It requires working in a multicultural environment with rotating shifts and adherence to client standards.

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Required Skills

French
English
E-commerce
Call Center
Social Media
Digital Advertising
Escalation
Communication
Teamwork
Shift Work

Qualifications

College Degree
Work Authorization (Portugal)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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