Customer Service Representative (French-speaking) - Travel Experience

Philip Morris International(3 days ago)

Porto, PortugalOnsiteFull TimeJunior$30,000 - $40,000Customer Service

About this role

A Customer Service Representative (French-speaking) at Concentrix in Porto provides support to clients in booking and modifying travel arrangements, resolving issues, and assisting with inquiries through multiple communication channels. The role emphasizes operational excellence, customer satisfaction, and team collaboration.

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Required Skills

Customer Service
CRM
Travel Booking
Communication
Problem Solving

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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