Customer Service Representative- Full Time (Onsite)*

The Customer Service Representative at Bone Dry Roofing serves as a primary point of contact for customers, handling inbound and outbound calls from the Sarasota, FL office. The role focuses on understanding customer needs, scheduling inspections and appointments, and helping relieve customer stress by providing clear information and support. This position contributes directly to the company’s reputation for exceptional service by ensuring callers feel valued and supported. It also involves maintaining accurate records in CRM systems and participating in ongoing training to stay informed about company products, services, and policies.