Customer Service Representative- Full Time (Onsite)*

Bone Dry Roofing(1 month ago)

Sarasota, FloridaOnsiteFull TimeJunior$36,000 - $40,000Customer Service

About this role

The Customer Service Representative at Bone Dry Roofing serves as a primary point of contact for customers, handling inbound and outbound calls from the Sarasota, FL office. The role focuses on understanding customer needs, scheduling inspections and appointments, and helping relieve customer stress by providing clear information and support. This position contributes directly to the company’s reputation for exceptional service by ensuring callers feel valued and supported. It also involves maintaining accurate records in CRM systems and participating in ongoing training to stay informed about company products, services, and policies.

View Original Listing

Required Skills

Customer Service
Call Handling
Appointment Scheduling
Complaint Resolution
Active Listening
Verbal Communication
Written Communication
Professional Phone Etiquette
CRM Software
Computer Proficiency

+8 more

Qualifications

High School Diploma or equivalent

About Bone Dry Roofing

bonedry.com

WP Rocket is a performance optimization plugin for WordPress that speeds up websites through page caching, file minification/concatenation, lazy loading of images, deferred JavaScript, and database cleanup. It also offers CDN integration, cache preloading, and eCommerce-friendly caching rules to improve core web vitals with minimal configuration. Designed for non-technical users and developers alike, WP Rocket emphasizes easy setup, strong documentation, and ongoing support. Agencies and site owners choose it to reduce page load times and improve SEO and user experience.