iFLY
The Customer Service Representative at iFLY Miami serves as the first point of contact for guests, handling check‑ins, answering questions about the indoor skydiving experience, and recommending flight experiences, gifts, and merchandise. The role involves maintaining safety standards, managing cash transactions, providing hospitality, and supporting promotional activities while working a flexible schedule.
iFLY Indoor Skydiving operates 35+ indoor wind tunnel locations across the US, offering a safe and accessible flight experience for ages 3 and up with no prior experience needed. iFLY caters to individuals, families, birthday parties, corporate events, and STEM/PE school field trips. Guests receive IBA-certified instructor guidance and flight gear as part of every experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iFLY.